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Happy Thanksgiving! The Books Support Team will be unavailable to assist support inquiries starting at 2:00 PM PST on Wednesday, November 26th.
We will be returning at 7:00 AM PST on Monday, December 1st.
In the meantime, please email [email protected] and we'll get back to you as soon as possible!

Billing and Cancellation Requests

Created by Natalie Bidal, Modified on Fri, 23 May at 2:02 PM by Natalie Bidal

Do you need to contact our Billing Team?

 

Did you get an email from Freshbooks?

Freshbooks is our billing processor and often sends reminders for invoices. If you have any questions about your bill, don't hesitate to reach out using the contact information above.

 

Are you looking to cancel your SkySlope Books brokerage account?

If you wish to cancel your SkySlope Books account on behalf of your brokerage, please reach out to the SkySlope Books Support team at bookssupport.skyslope.com or [email protected]. Upon receipt of your request, our team will follow up to confirm outstanding billing details and confirm how to download your files. Cancellation will become effective at the end of the current term.

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