Did you print a check and the amount was incorrect? Learn how to use the revert buttons correctly and update your deal.
Reverting Payouts for Checks that were printed from SkySlope Books
The steps will differ depending on whether the check status is voided or if the check was deposited into receivers bank account.
Check was not Deposited
1. Navigate to the Deal Page > Payouts > All tab
2. Click on Revert and select All Postings
3. Select Void for all lines
Note: This will void the Invoice and Bill and cancel the Payment Received and Payment Made
4. Click Confirm
5. Unapprove the Deal, make necessary changes and then approve and process the deal again.
Check was Deposited
If the check was already deposited into the receivers bank account and the amount was incorrect, the deal will need to be corrected, follow the steps below to void/disconnect the appropriate items and adjust your deal.
1. Navigate to the Deal > Payouts
2. Click on the Revert button > All Postings
3. The following columns are displayed:
- Reference #: The Invoice/Bill number will be displayed here
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- INV00000001 = Invoice
- BILL00000001 = Bills
-
- From/To: Payor/Payee
- Payment #: The Payment Received/Payment Made number will be displayed here
-
- PR0000001 = Payment Received
- PM0000001 = Payment Made
-
- Amount Paid
- Action Required:
-
- Void: This will void both the Invoice/Bill and the Payment Received/Made
- Disconnect: This will disconnect the Payment Received/Made from the Deal and will void the Invoice/Bill
-
3. Since the funds were already deposited, select the following options:
- Invoice/Payment Received: Select Void
- Bill/Payment Made: Select Disconnect
4. Click Confirm
5. Next, click Unapprove in the bottom right action bar
6. Make any necessary adjustments to the calculations within the Deal
7. Now, Approve the deal again and click Confirm Payment in the Payouts > Closing tab
8. Click on the Remaining tab and associate the Payment Made (for the check deposited) to a new Bill
- First, click on the three dots
- Select Create Bill
- A pop-up will appear notifying you a bill will be created for the new amount, click Save & Proceed
- Next, click on the Bill
- The Bill will be displayed and the Payment Made amount will appear under Apply Credits
- Click Apply Credits
- The amount will automatically get added to the Amount to Bill field
- Click Save
9. Navigate back to the Deal Page > Payouts > Remaining tab
10. Was the agent underpaid or overpaid?
- Underpaid:
- The status will show as Partially Paid
- Process the additional payout to the agent
- Overpaid:
- The status will show as Paid
- An invoice can be created in the Sales (A/R) screen for the funds due from the agent
- The invoice can be deducted from a future deal or record a payment once the funds are received from the agent
If you need additional assistance, please reach out to the SkySlope Books Support team!
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