Negative Commission on Deals (New Deal Page)

Currently, if the agent expenses are greater than the agent split, the agent net will be a negative amount.  Deals with an agent net that have a negative amount can not be approved.  Learn how to make the necessary adjustments to the deal so it can be approved and processed.

Important:

• This process it not applicable to deals with the agent split at zero.  If the commission to the agent is zero, and expenses are due to the company, the expenses will need to be removed from the deal and an invoice will need to be created for the expenses due to the company.
• These steps are only applicable when the expenses are due to the company. If there are expenses  being paid to an external party, the expenses will need to be paid outside of Books.

Step One: Reduce Agent Expense 

1. Navigate to the Deal > Agent Disbursement card > Agent tab

2.  In this example, the Agent split is $800, Expense is $1,000, so the Agent net is currently -$200.

3. Notate the amount of the Agent Net at the bottom of the calculator 

4. Next, the expense will need to be reduced by the Agent Net amount.  In this example, we will reduce the $1,000 expense by $200 to $800

5. Recalculate the Deal

6. Check the Agent Net to confirm that it is now $0.00

7. Notate the Product/Service for the Expense line, we will need it shortly 

8. Save the deal - your deal is now ready to be approved and processed!

Step Two: Create Invoice for Amount Due

5. Navigate to Sales (A/R)

6. Create an Invoice

• Customer: Agent from deal
• Allow to deduct from Deal: Leave this checked if you would like the option to deduct the expense from future deals
• Accepted forms of Payment: If you have the Payload.co integration active, and you will be allowing the agent to pay the invoice via Payload.co, make sure the appropriate options are selected
• Add the product/service that matches the expense line in the Deal
• Description: Add a description and the property address  
• Enter the expense amount still owed to the company
• Deal Association: Do not associate the deal with the property, this will reduce the deal by the amount 

7. Create and Send if you would like to send the invoice to the agent

8. Create and Open if you don't want to send the invoice to the agent

Updated November 15, 2024 23:34